Contact

We can help you choose a product or answer questions about your order. Telegram is our main contact channel.

Get in touch

Message @charlyod on Telegram. If you are contacting us about an existing order, please include your order number so we can help you more easily.

We reply Monday to Friday, from 09:00 to 18:00 Kyiv time. If you message us outside these hours, we will get back to you during our working hours.

Pickup location and time are arranged individually via Telegram. Please contact us before visiting.